Chessel Practice

Sullivan Road, Sholing, Southampton, Hampshire SO19 0HS

Repeat Prescriptions

If you are on regular medication, our on-line ordering service is the easiest and quickest way to order your repeat prescriptions. Please collect an Application Form from Reception to register for this service.

Once registered, you will receive, via post, information that will enable you to create your username and password. When your account has been activated, you will be able to request your repeat prescriptions online when they are due, as well as book and cancel GP appointments.

Please note, this online service is available to over 16’s only.

Also to note, only one email account can be used for each patient registering. Two patients cannot use the same email address for this service, as it is unique to the individual patient and a separate email address per patient is required for reasons of patient confidentiality.

Once registered, our online service is available at:

Alternative methods to obtain your repeat prescriptions are to sign up with your local or preferred pharmacy for their prescription collection service (see below), drop your request into our Reception or post your request to us.

Please also discuss EPS (Electronic Prescription Service) with your pharmacist or see the EPS section on this website.

Please do not request your repeat medications too early, as they will be held until the correct due date – 2 days for standard repeats and one week for re-authorisations. Please check your prescription for the number of issues remaining.

Standard repeat prescriptions are normally available 2 working days after the request has been received at the surgery.

You may take your request for a repeat prescription to a local chemist who will deliver it to the surgery and collect it when it has been processed. This service will take longer than the two working days necessary to issue your prescription in the usual way but it may be more convenient for you. Please speak to your pharmacist for more information about this service.

Your repeat medication will be reviewed by your doctor at regular intervals. On your repeat prescription slip there is a number stating how many times your medication can be repeated before it requires review and reauthorisation.

If your prescription needs to be reauthorised, please allow a week for the prescription to be issued.

Please note, we no longer accept prescription requests to the Surgery via the telephone.

Thank you.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS Charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £8.40.
  • 3-month Prepayment Certificate (PPC) : £29.10.
  • 12-month Prepayment Certificate (PPC) : £104.00.

If you will have to pay for four or more prescription items in three months, or more than 13 items in 12 months, you may find it cheaper to buy a PPC.

  • Telephone advice and order line 0845 850 0030
  • General Public – Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website